Privacy Policy

   This privacy policy discloses the privacy practices for DUNCA (“we,” “us,” “our,” or “Company”) that operates the Website www.dunca.com, knows that you care about how your personal information is used and shared, and we take your privacy seriously. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Website only and not to information collected offline.
   By visiting, accessing or using the Dunca.com website and domain name, and any other linked pages, features, content, or using any of our services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.
 
What personal information do we collect from the people that visit our website?
            When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
            The information we gather from customers enables us to personalize and improve our services and our products, to run promotions, process payments and refunds, understand you better, maintain and update our records, complete registrations, verify your identity and protect our lawful interests. We may not be able to do these things without your personal information. For example, we may not be able to deliver your orders or respond to your enquiries.
 
How do we use your information?
            We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
      • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
      • To improve our website in order to better serve you.
      • To allow us to better service you in responding to your customer service requests.
      • To administer a contest, promotion, survey or other site feature.
      • To quickly process your transactions.
      • To send periodic emails regarding your order or other products and services.
 
How do we protect your information?
   Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
   We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
   All transactions are processed through a gateway provider and are not stored or processed on our servers.
 
Third-party disclosure
    We may exchange personal information with third party service providers who assist us with payment, marketing, data processing, IT, archival, auditing, accounting, customer contact, legal, business consulting, banking, delivery, data analysis, document management, research, investigation, insurance, website and other services. Some of these third parties may be located in USA, EU countries and other countries.
 
Online Security
   DUNCA utilizes a variety of security measures to maintain the safety of your personal information. All user contact information is contained behind a "firewall" and only accessible by a limited number of employees who have special access rights to production systems.
 
   If you choose to modify your personal information, you may do so by visiting the DUNCA member account page. You will be required to submit a valid member ID and password for authentication before you will be able to modify your file. Because password information has been encrypted, it is completely invisible, including to our customer service team.
   Credit card numbers are not stored in our systems in accordance with the highest of PCI-DSS (The Payment Card Industry Data Security Standard ) standards. When purchasing from DUNCA your financial details are verified and processed by Paypal and NETOPIA PAYMENTS. Please refer to Paypal.com and NETOPIA PAYMENTS for their privacy policy.
   The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage,  is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information once is in our possession, DUNCA cannot ensure or warrant the security of any information you transmit to us before it reaches us, and you do so at your own risk. You are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be responsible and careful whenever you are browsing the Internet.
 
Google
   We use Google Analytics on our website, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", witch are text files with small amount of data saved and stored on your computer’ hard drive, which may include an anonymous unique identifier, to help the website analyze how you use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.
   Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google.
   You may refuse the use of cookies by by selecting the appropriate settings on your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
   By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can also prevent Google from collecting information (including your IP address) via cookies and processing this information by downloading this browser plugin and installing it: http://tools.google.com/dlpage/gaoptout
 
Changes To This Privacy Policy
   We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
   If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
 
Contact Us
   If you have any questions about this Privacy Policy, please contact us.